Preston Mazda

Testimonials

via Facebook
Michele
Full Star Full Star Full Star Full Star Full Star
4-15-2017
everyone that works there is so nice

I have purchased several vehicles from Preston and I will continue to purchase from there. Yesterday's visit was my first oil change for my Mazda 3 that I bought new in September. I was in and out quickly and everyone that works there is so nice. I highly recommend Preston Autoplex .

via Facebook
Matt
Full Star Full Star Full Star Full Star Full Star
3-29-2017
awesome staff!

Great customer service and just an all around awesome staff!

via Facebook
Rocco
Full Star Full Star Full Star Full Star Full Star
3-9-2017
All work was superior

This was my first time at Preston and I wasn't quite sure how long it would take me to get there. Of course, I arrived about and hour and a half early for my scheduled appointment. I was surprised that they took my vehicle right in. They did all the repairs I had asked to be done and was completed at the time they promised. All work was superior. Personnel were great and so was the waiting room. So happy I found them and now will continue to use them as my regular maintenance dealership. Thank you all....

Delmar, Md
Edward Russel
Full Star Full Star Full Star Full Star Full Star
5-20-2015
Great Experience

Our experience was great from the moment we arrived at the Preston complex. I would recommend buying from Preston auto group. The staff was very accommodating.

Stevensville, MD
Brandon Rutherford
Full Star Full Star Full Star Full Star Full Star
10-9-2015
Wonderful Service

Had taken the car to Koons once. Koons can't compare to Preston. I will never go anywhere else than Preston. Preston is hands down the best in the area. Great job!

Stevensville, MD
Brandon Rutherford
Full Star Full Star Full Star Full Star Full Star
10-9-2015
Wonderful Service

Had taken the car to Koons once. Koons can't compare to Preston. I will never go anywhere else than Preston. Preston is hands down the best in the area. Great job!

Salisbury, MD
David M
Full Star Full Star Full Star Full Star Full Star
8-17-2015
EXCELLENT CUSTOMER SERVICE!! GREAT TEAMWORK!!

I can?t say enough positive things about this Dealership. From the Excellent Customer Service to the Teamwork they display! I was in the market for a used Mazda Speed 3 for a month or more. I contacted NUMEROUS individuals and dealerships about vehicles they had for sale spanning a 200 mile or more radius from my home, in the Hopes of making a vehicle purchase. However even with me being pre-approved with financing from my bank, no one seemed to want to work with me, nor demonstrate any tolerable level of communication or customer service. It was a really sad story.. so much so, that I was ready to give up on purchasing a vehicle and just keep what I had. By divine appointment, an ad was posted for a Mazda Speed 3 at Preston Mazda in Hurlock Maryland. I said to myself, I had nothing to lose at this point :) I sent them an email a little after midnight on Sunday, and by Monday morning at 8am, I received a call AND email from Jay Connell at Preston Mazda!! Upon speaking with Jay, his encouragement and enthusiasm to be able to get me in this car was a welcomed conversation!! I live about 45 minutes away from this dealership. This long distance dealing over the phone didn?t faze Jay or Tee (Sales Manager) one bit! They were bound and determined to work with me the best they possibly could; without the Sales tactics and pressure one would normally expect from a car dealership. Within just a few hours, they were able to negotiate with myself and the banks to get the PERFECT payment for my budget and get me the car I had been Praying about!! I drove to their dealership the same day, met Jay and his team, test drove the vehicle, and closed the deal!! This is how business SHOULD be done!! This is the type of teamwork, customer service and respect so many other dealerships could learn from. What a Blessing it was to work with Jay, Tee, Ed, Stephanie, Damian and Ray. What a great team!! Again, I can?t say enough about how smooth this purchase went and how pleased I am with my experience! My family, friends and I WILL be returning customers :) If you are in need of a new or used car, save yourself some time and talk to Jay Connell at Preston Mazda! If he can?t take care of you, NO ONE CAN?. I learned that the hard way?. :) I Hope this review helps someone save valuable time and most of all their sanity when dealing with other individuals and dealerships that you basically have to beg to help you?. Thank you again Preston Mazda Team!! God Bless

Preston, MD
Ajay P
Full Star Full Star Full Star Full Star Full Star
7-29-2015
First Time Buying From a Dealership

This was my first time buying a car from a dealership and they helped me a lot and if you want a perfect man that can help you look for Jay Connell

Preston Mazda
Darlene Robinson
Full Star Full Star Full Star Full Star Full Star
2-1-2015
Great Salesman Jay Connell!

Wow... what can I say??? Jay was the PERFECT salesman for me, a buyer who comes in with the "I want what I want, and I don't plan to deviate" person. I came in with my guard up, ready for the high pressure sales tactics, the personal question to delve into what I could afford so he could go on the attack with the "upsell", and the condescending "oh, you will LOVE the vanity mirrors" talk that some salesmen present to a female buyer. Jay was NONE of that... he was laid back, let me drive the conversation, was knowledgeable about any question I asked, took me for test drives in several different vehicles, drove me around the huge lot because they had recently received a Mazda fresh off the delivery truck which matched my requirements. He was kind, genuine, and I never felt pressured. I actually came into the dealership on a whim (had read some negative reviews and crossed this dealership off my list). I had an appointment that evening with a nearby dealership and was honest with Jay about that. When I was leaving, Jay asked, “What can we do to make you happy and the deal go through so you don’t need to visit the other dealership?” (Or something close). I told him I had an obligation to keep my appointment, but that I was more about “the experience” than the lowest price. (I don’t think he believed me lol). The experience with Jay was BEYOND awesome! He’s the ultimate professional, but laid back and easy going, which appealed to my style. I left the dealership and was headed 3 hours north to keep my appointment with the other dealership. About 1 ½ hours into my drive, I called Jay and told him if he found the car I wanted (RED CX-5), with certain options, I would make my purchase at Preston because he really made my much dreaded car buying experience, simply enjoyable!!! He’s top notch and I would recommend him in a heartbeat!!!

Preston Mazda
JM Durham
Full Star Full Star Full Star Full Star Full Star
10-9-2014
Wonderful Experience at Preston Mazda

I bought my 2015 Mazda6 from Preston Mazda and my experience was great. They were able to get me approved for my first new car and my sales person Ryan Walker made the whole process very easy. JT Thompson was the manager who helped with the deal and got me an amazing price. I totally recommend my sales person Ryan Walker and Preston Mazda to anyone. I really like my new 2015 Mazda6!

Dot Wallace
Full Star Full Star Full Star Full Star Full Star
4-28-2014
Happy Mazda Customer

Thanks for everything and please, please thank the manager for his kindness intaking on the pups. He was such a help.